Shipping policy
Shipping Policy
Shipping Policy – Stormhut
Stormhut aims to deliver all orders quickly and reliably across the United Kingdom. Please review the information below for details on our shipping process.
Delivery Areas
We currently ship to UK mainland addresses only.
Shipping Costs
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Free UK delivery on all orders
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No minimum spend required
Order Processing
Orders are typically processed within 1 working day of payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Method
All orders are dispatched using Parcelforce 48, a tracked UK delivery service.
Delivery Times
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Parcelforce 48 delivery: Typically 2 working days from dispatch
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Delivery times are estimates and may vary due to courier delays, weather conditions or peak periods
Dispatch Confirmation
Once your order has been dispatched, you may receive an email confirmation. Tracking information may be provided where available.
Missed or Delayed Deliveries
If delivery is attempted but unsuccessful due to an incorrect address or unavailable recipient, Parcelforce may leave a calling card or attempt redelivery. Additional delivery attempts or redelivery charges may apply.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can investigate with Parcelforce and arrange a replacement or refund where appropriate.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
Email: backboardpro@outlook.com